Name: ONYX-SOS
Brand: ONYX-SOS

Question 1

What is KYC compliance software?

Accepted Answer

KYC (Know Your Customer) compliance software supports regulated firms in collecting client information, verifying identities and assessing risk in line with AML/CFT requirements. Modern platforms go beyond onboarding — providing structured workflows, ongoing monitoring and full audit trails to ensure compliance decisions are consistent, defensible and regulator-ready. ONYX-SOS is a KYC/CDD and compliance lifecycle platform designed for regulated and compliance-driven businesses across Guernsey, Jersey and the Isle of Man.

Question 2

What does ONYX-SOS do?

Accepted Answer

ONYX-SOS is an end-to-end KYC/CDD compliance platform that controls and evidences the entire customer due diligence lifecycle — from onboarding and screening to risk assessment, approval and ongoing monitoring. Every step is structured, controlled and fully auditable, ensuring compliance decisions are justified and defensible — giving you confidence in your compliance and readiness for regulatory scrutiny.

Question 3

Is ONYX-SOS FCA-aligned?

Accepted Answer

ONYX-SOS supports FCA-aligned AML and Customer Due Diligence processes, including risk-based assessments, MLRO oversight and structured audit trails. The platform is designed to be configurable across jurisdictions, supporting regulatory requirements in Guernsey, Jersey, the Isle of Man and the UK.

Question 4

How does PEP and sanctions screening work in ONYX-SOS?

Accepted Answer

ONYX-SOS integrates with global PEP, sanctions and adverse media data sources to screen clients, directors, UBOs and associated parties during onboarding and ongoing monitoring. Potential matches are identified and routed through structured review workflows, where analysts validate results and record decisions. Confirmed matches trigger Enhanced Customer Due Diligence (ECDD) and require MLRO approval before a case can progress. All screening activity, reviews and decisions are fully logged to the audit trail.

Question 5

What is ongoing monitoring in AML compliance?

Accepted Answer

Ongoing monitoring requires regulated firms to regularly re-screen and reassess clients throughout the relationship — not just at onboarding. ONYX-SOS manages this through a risk-based cadence, with high-risk clients reviewed more frequently than lower-risk profiles, alongside event-driven triggers from external systems. Screening results are routed through structured review workflows, with outcomes recorded and linked to a complete audit trail, ensuring client risk profiles remain current and defensible for regulatory review.

Question 6

How does the External Client Portal work?

Accepted Answer

The External Client Portal enables compliance teams to request and collect client information and documentation through secure, time-limited links sent to clients and third parties. Submissions are made without the need for accounts or manual exchanges. All data and documents are structured, time-stamped and linked directly to the case audit trail, supporting consistent onboarding, accurate risk assessment and a fully defensible record for regulators. Required fields and document requests can be configured to ensure consistent and complete data collection.

Question 7

Does ONYX-SOS support Microsoft 365 Single Sign-On?

Accepted Answer

Yes. ONYX-SOS supports Microsoft 365 SSO, allowing your compliance team to authenticate using their existing corporate credentials. This simplifies user provisioning and deprovisioning, and ensures access control is managed centrally through your Azure Active Directory or Microsoft Entra ID tenant.

Question 8

What is an immutable audit trail and why does it matter for regulators?

Accepted Answer

An immutable audit trail is a tamper-proof, timestamped log of every action taken in a compliance case — document uploads, risk score changes, approvals, screening results and user notes. Regulators require firms to demonstrate a complete and accurate record of how due diligence decisions were made. ONYX-SOS captures every action automatically with no ability to edit or delete historical entries.

Question 9

How long does ONYX-SOS take to deploy?

Accepted Answer

ONYX-SOS is cloud-based and can be deployed quickly, with no infrastructure required on the client side. Initial setup — including configuration of risk questionnaires, user roles and workflows — is typically completed within a short, guided implementation process. Most firms are able to begin onboarding clients within days of setup, depending on complexity and requirements.

Question 10

What types of firms use ONYX-SOS?

Accepted Answer

ONYX-SOS is designed for regulated and compliance-driven businesses, including fund managers, administrators, fiduciary firms and prescribed businesses across Guernsey, Jersey, the Isle of Man and the UK. The platform supports both day-to-day onboarding and large-scale remediation programmes, helping compliance teams manage complex client structures, risk assessments and regulatory requirements at scale.

Guides for compliance teams

What is a compliance lifecycle platform?